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Dining Experience Associate (9 Month)

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Posting Details

Position Information

Job Title Dining Experience Associate (9 Month)
Department D&CS Admin
Posting Type Internal/External
Employment Type
Job Summary (Overview)

We are currently recruiting for Dining Experience Associates in various RISD Dining locations.

RISD Dining + RISD • Caters is a self-operating dining department with a dedication to exceptional hospitality, supporting local farms through seasonally-inspired menus, and utilizing the strengths of our staff to provide the absolute best in culinary artistry to our greater community.

We offer a dynamic, strength-based work experience with a focus on mutual respect and a passion for what we do. A fundamental factor of our program is providing a supportive, collegial and inclusive work environment with competitive benefits package, including paid time-off, access to Continuing Education classes and much more. You can expect quality of life and an employer that strives to support your professional development!

The DEA serves customers in a professional and courteous manner and works independently and efficiently to set up and open various campus locations according to the specific requirements of each operation. The ideal candidate has the flexibility to move from one location to the next location as directed by supervisor(s) in order to meet department-wide needs. The DEA handles daily cash receipts and transactions.

Essential Functions/Duties

1. Sets up and opens any Dining location campus-wide. Ability to move from one auxiliary operation to another on a daily basis, as needed by the department, ensuring that all food items and supplies are available and presented for the day’s business. This includes, but is not limited to:

- preparation of condiment and coffee station(s), brewing appropriate coffee amounts and selections as predetermined by each location and checking/filling all condiments from cups/lids to soy milk/honey.

- posting menus and prices and familiarization with ingredients in each menu item.

- receiving, stocking and properly displaying items pertaining to that operation.

2. Waits on a heavy volume of customers in a timely and courteous manner, representing RISD and the Dining department professionally and knowledgeably to a diverse clientele including students, faculty, staff, museum visitors and the general public. Adheres to established customer service goals and standards.

3. Follows all opening and closing procedures for proper cash handling. This includes maintaining cashier’s log and verifying cash drawer prior to and at the end of each shift and proving out daily receipts.

4. Follows specific procedures for ordering and receiving products at each location to maintain desired inventory levels.

5. Keeps all areas clean and restocked. Ensures that all front-of-house areas are properly maintained by wiping, washing, sweeping and picking up debris.

6. Ensures that all health code procedures are followed. This includes but is not limited to; temperature management, personal hygiene, and sanitation.

Job Qualifications Required

High school diploma, GED or equivalent combination of education and experience is required.

Good customer service and oral communication skills required.

Attention to detail, with knowledge of cash handling procedures required.

Need to possess the ability to work independently with minimal supervision, and the ability to take direction.

Proven ability to interact with members of the community representing diverse backgrounds and interests.

Must be able to lift 50 lbs.

Job Qualifications Preferred

One to three years of experience in restaurant, college or cafe-style food service is preferred.

State certification in food safety, with Rhode Island sanitation certificate, preferred.

Pre-employment Requirement

The successful candidate will be required to meet our pre-employment background screening requirements.

Other than regular hours (typically 8:30 am to 4:30 pm, Mon-Fri.)

Various schedules available; includes evenings and weekends.

Opportunities exists for full-time and part-time shifts:

7am – 1:30pm,
2pm – 7:30pm
7pm – 1:30am

Dining and Catering staff are considered essential personnel and are therefore required to work even when the school is closed.

Hours/week and months/year

Average 30-40 hours/week, 9-12months

Salary Grade 07/PS
Union No
Posting Detail Information

Posting Number S00087P
Close Date
Open Until Filled Yes
Special Instructions to Applicants
EEO Statement

RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  2. * Do you feel comfortable interacting with customers?
    • yes
    • no
  3. * Are you serv-safe (RI food safety) certified?
    • Yes
    • No
  4. * What schedule or shift are you available to work?

    (Open Ended Question)

Documents Needed To Apply

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Letter of Recommendation